Prime Minister Imran Khan has tasked the provincial Governors to review the mechanism for disposal of complaints registered through the Pakistan Citizen Portal pertaining to federal departments operating in their respective provinces.

The decision has been taken in view of lacking collective performance review of the Federal Government organizations functioning in the provinces. 

Under the Prime Minister directives, the Governors would carry out periodic performance evaluation of the Pakistan Citizen Portal dashboards of the Federal Government's organizations and a senior level focal person would be nominated for regular liaison with the Prime Minister Delivery Unit.

The PM Delivery Unit has been directed to create exclusive dashboards for the Governors' offices and carry out orientation of the nominated focal persons.