Zartaj Gul (Minister of State for Climate Change): Prime Minister Imran Khan, after taking the oath, made a commitment with the nation that he would directly be answerable to the masses. This is the first-ever initiative of its kind in the history of the country that PTI government through citizen’s portal made the ministries and Prime Minister House directly answerable to the complaints and concerns of the people. Every ministry is bound to address the public grievances within minimum possible time. This portal will also enable the government to keep track of the performance of various ministries and departments. The Citizen portal has reduced the gap between the government and the common man, which is true picture of a democratic state. In the past, there was family-oriented politics and government where the leaders were having no interests with the public.