President Dr Arif Alvi has emphasized the need for strengthening the capacity of the Federal Ombudsman and enhancing its reach to the far-flung areas to address the grievances of the people at their doorsteps.

He was talking to Wafaqi Mohtasib of Pakistan, Ejaz Ahmed Qureshi, who called on him and presented the Annual Report-2022 of the institution in Islamabad on Friday.

The President said that people suffering from the excesses and injustices at the hands of the government functionaries needed to be provided immediate relief.

He also urged the Wafaqi Mohtasib to intensify its awareness campaign to inform the people about its role in the provision of speedy and cost-effective justice to complainants.

Wafaqi Mohtasib apprised the president that his institution disposed of 157,770 complaints in 2022 as compared to 106,732 complaints in 2021 which was an increase of 50%.

The Mohtasib highlighted that one-window facilitation desks has been established at all international airports in Pakistan to address the grievances of Overseas Pakistanis.