President Asif Ali Zardari has called for stronger mechanisms to monitor compliance with the decisions and recommendations of the Federal Tax Ombudsman.

He was talking to Federal Tax Ombudsman Zafar-ul-Haq Hijazi, who called on him in Islamabad today.

The President further stressed that relief provided to complainants should be meaningful and effective.

He said the Federal Tax Ombudsman is playing an important role in diagnosing, investigating, redressing and rectifying injustice caused by maladministration in the administration of federal tax laws.

Asif Ali Zardari also called for greater use of new technology tools to ensure expeditious resolution of complaints.

The President was informed that 37,160 fresh complaints were registered with the FTO during 2025, while 35,830 complaints and cases were disposed of.

Refund claims in excess of thirteen billion rupees were also decided and the due amount paid to aggrieved taxpayers by the FBR.

Federal Tax Ombudsman Zafar-ul-Haq Hijazi presented the Annual Report 2025 to the President.