The National Electric Power Regulatory Authority has launched a mobile app, 'NEPRA Asaan Approach,' today to facilitate consumers.

The app is designed to allow users to quickly register complaints related to electricity issues, including power outages, fluctuations, electrical fires, line faults, and billing discrepancies.

By streamlining the complaint process, the app ensures that issues can be reported and addressed in the shortest possible time.

Speaking at the launching ceremony in Islamabad, NEPRA Chairman Waseem Mukhtar emphasized that the app is a crucial component of NEPRA's strategy to offer multi-channel service delivery to electricity consumers nationwide.